333 bt's Privacy Policy

1 Introduction and Scope

333 bt is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy applies to 333 bt's website, applications, and all related services. The security of your personal information is very important to us. We believe that transparency is the foundation of building user trust.

Alongside reading this policy, please also read our Terms and Conditions page to understand the full terms of using your account at 333 bt.

This policy applies to all registered and unregistered users who are 18 years of age or older (21+ in the case of 333 bt). If you are below the required age limit, please do not use this platform.

2 Information We Collect

333 bt collects user information in several ways. The main data categories are listed below:

• Registration Information: Name, date of birth, mobile number, email address, and the password created by the user.
• Identity Verification Information: A photo of a National ID (NID) or passport, required for account verification.
• Financial Information: Details of the payment method used for deposits and withdrawals — such as bKash, Nagad, Rocket, or bank account details. Full payment card numbers are not stored on our servers.
• Usage Information: Gaming history, betting records, transaction logs, and session times and frequency.
• Technical Information: Device type, operating system, browser details, IP address, and cookie data.
• Communication Information: Records of your conversations with our support team via live chat or email.

We may verify limited information from third-party sources (such as payment processors or identity verification services), but it is never sold or shared without permission.

3 Purpose of Data Use

333 bt uses collected information only for the following purposes:

• To create, verify, and manage accounts.
• To process deposits, withdrawals, and other financial transactions.
• To deliver bonuses and promotional offers effectively.
• To ensure platform security and prevent fraud.
• To improve user experience and resolve technical issues.
• To provide 24/7 customer support services.
• To monitor and intervene regarding responsible gaming.
• To meet applicable legal obligations.

We do not sell your information to advertising networks or share it with any third party for commercial purposes.

4 Data Disclosure and Third Parties

In certain circumstances, 333 bt may share user information with third parties. These cases are:

• Payment Service Providers: Necessary financial information shared with bKash, Nagad, Rocket, and partner banks for processing transactions.
• Identity Verification Services: Shared with trusted KYC (Know Your Customer) providers during the account verification process.
• Technology Partners: Software, hosting, and security service providers, who are bound by strict confidentiality terms.
• Legal Obligations: In response to a court order or a lawful request from a government authority.

Outside of the above cases, your personal information is not transferred to any third party.

5 Cookies and Tracking Technology

Cookies and similar technologies are used on 333 bt's website and app. Cookies are small text files stored in your browser or device. We mainly use the following types of cookies:

• Essential Cookies: To maintain login sessions and keep core services running — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as language or display settings.
• Analytics Cookies: To analyse overall usage data for evaluating and improving platform performance.

You can disable non-essential cookies from your browser settings, though this may limit some features of the platform.

6 Data Security Measures

333 bt uses industry-standard security technology to keep your personal and financial information safe:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted.
• Hashing and encryption of sensitive data stored on servers (such as passwords).
• Access controls — only authorised staff can access specific data.
• Regular security audits and vulnerability testing.
• Data backup and recovery systems.

While we ensure the highest level of protection, 100% security on the internet cannot be guaranteed. We therefore advise you to keep your account password private and not share it with anyone.

7 Data Retention Period

333 bt does not retain user information beyond the necessary time period. In general:

• Information for active accounts is kept for as long as it is needed to manage the account.
• After an account is closed, certain information is retained for a defined period to meet legal and financial record-keeping requirements.
• Transaction records are kept in accordance with financial regulations.
• Once the defined retention period ends, data is securely deleted or anonymised.

8 User Rights

As a registered user of 333 bt, you have the following rights over your own data:

• Right of Access: You can request to know what information we hold about you.
• Right of Correction: You can request that incorrect or outdated information be updated.
• Right to Erasure: In certain circumstances you may request that your data be deleted, though this may not be fully possible if legal retention obligations apply.
• Right to Object to Processing: In specific cases, you have the option to object to the use of your data.
• Portability: You can request a copy of your data in a structured format.

To exercise these rights or for any data protection questions, contact us via 24/7 live chat or email.

9 Protection of Minors' Data

333 bt provides services only to individuals aged 21 or older. We do not knowingly collect information from minors. If we are informed or become certain that a minor has registered, that account will be promptly closed and the associated data deleted.

We recommend reading our Responsible Gaming page to learn more about playing responsibly and the risks of excessive gambling.

10 International Data Transfers

333 bt's servers and service providers may sometimes be located outside Bangladesh. In such cases, where international data transfers occur, we ensure that the receiving party provides adequate data protection guarantees.

All third-party partners are bound by an agreement with 333 bt that clearly states the terms for protecting the confidentiality and security of your information.

11 Marketing Communications

If you give consent at registration or afterwards to receive communications about bonuses, promotions, and updates, we may send you this information by email or through the platform. You can withdraw this consent at any time — either from your account settings or by contacting our support team.

Even if you stop marketing communications, you will continue to receive important transactional and security messages related to your account.

12 Changes to This Policy

333 bt reserves the right to update this privacy policy when necessary. If there are any significant changes, we will post a notice on the platform or inform you by registered email. The latest version will always be available on this page with the date of the change noted.

Continuing to use the platform after a policy update means you have agreed to the new terms. If you have any questions, you may find answers on our FAQ page.

13 Contact and Complaints

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact 333 bt's support team:

• Live Chat: 24/7 direct contact — through the platform's chat option in Bengali or English.
• Email: [email protected]

We aim to respond to all data protection requests as quickly and professionally as possible.